Shipping policy
Locations, Times & Deliveries
Order Processing
- Orders are processed within 1–3 working days
- Please note that slight delays may occur during sales or promotional periods.
Domestic Orders (Singapore)
- Free shipping on all orders 💗
- Shipped via SingPost Speedpost / SmartPac
- Optional DHL Express upgrade at S$15 for 1–2 working day delivery
USA Shipping
- FREE Shipping on all orders 💗
- DDP Guaranteed: All import duties, customs fees, and local taxes are pre-paid by us. No surprise fees at your door!
- Standard Shipping: Fully trackable via Economy Air (5–8 working days)
- Optional Express Shipping upgrade at US$60 for 2–5 working day delivery
Europe Shipping
- FREE Shipping on all orders 💗
- Taxes & Duties: Any applicable import VAT, duties and customs charges are the customer’s responsibility; these are not covered by us.
- EU Import Duty Notice: Subject to the mandatory €3 EU flat customs fee per product item.
- Standard Delivery: 10–18 working days
- Optional Express Shipping upgrade at €50 for 2–5 working day delivery
Standard Worldwide Shipping (Other Regions)
- FREE WORLDWIDE SHIPPING
- You may upgrade to express delivery options at checkout
Estimated Standard Delivery Times
- APAC: 6–12 working days
- Other Regions: 10–18 working days
Delivery times may vary due to customs clearance, local postal services, or flight delays.
| Country / Region | Express Shipping (3–5 working days) |
|---|---|
| Asia | US$25 |
| Malaysia | Free Express Shipping |
| Australia / New Zealand | A$70 |
| USA | US$60 |
| Europe (excluding Germany) | €50 |
| Rest of the World | US$60 |
Products are shipped to the shipping address provided during checkout. Love Estella Jewelry is not responsible for any errors in the shipping address or loss by the carrier.
All shipping fees cover delivery only. Duties and taxes are included for US orders only. For orders shipped outside the US, any applicable tariffs, import duties, taxes and customs charges are the customer’s responsibility upon delivery.