Care Instructions
How do I take care of my jewelry?
All Love Estella pieces feature a 925 Sterling Silver base with a thick layer of premium 18k Gold, Rose Gold, or Rhodium for long-lasting shine.
Follow the "Last On, First Off" rule - apply your perfumes and lotions first, and put your jewelry on last. Avoid contact with water and always store your piece in its velvet pouch with the anti-tarnish strip provided.
Do you have a warranty?
Yes. For one year from the date of purchase, we provide a warranty for any manufacturing defects or damage to the material. Simply contact us and we will arrange a repair for your piece.
Please note: This warranty does not cover lost items, normal wear and tear (such as surface scratches), improper storage, or modifications made by a third party. For more details, please visit our Warranty & Returns page.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth to restore its shine. It is safe to use on both the 925 Silver base and your natural gemstones.
Do you create custom pieces?
We're not able to build custom pieces at this time.
Shipping & Returns
International Shipping
We are happy to announce we officially ship internationally! All orders are dispatched from our SG studio within 2 - 3 business days.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am until 5pm est.
Sourcing & Materials
Sustainable sourcing
We are committed to quality products that are manufactured ethically and sustainably. All of our pieces are traceable throughout the supply chain. We strive to ensure our products contribute to the well-being of people and planet, and our efforts put us on track towards a brighter future.
Ethical labor
Our founders Estella founded Love Estella to break the norms of the jewelry industry. Cheap, disposable jewelry creates an incentive structure to bid out the work to the cheapest factory available. We need to vote with our dollars for a more equitable world.
Transparent values
We hold true to to who we are. We believe in equality and justice for all, and those beliefs permeate the work that we do and the jewelry we make. Everything we do stands for our values and we try to think, speak, and act in a framework of positive change. Cast out your voice and make a difference.